AIR CLIMA

"Уникални" закъсняха с 45 минути, монтираха 3 климатика, като на 2 от тях пробиха дупките където не трябва и трябваше да правят нови, общо взето: Я си дупчим, къде ми е удобно па ти си замазвай после...

Много лошо инсталация на климатика. Изтичаше се вода от климатика, която развали тапетите ми. Шефа на фирмата дойде и ми каза, че инсталацията не е правилна. Същият господин се опита да вземе 14 лева на баба ми, защото е сложил допълнителен маркуч (който трябваше да се сложи на инсталацията за която платих). Дано фирмата ти фалира тревоман.

Взех си един климатик от въпросната фирма. Платих 2500лв. Така и хората които трябваше да ми монтират климатика не дойдоха. Останах с 1 не монтиран климатик. Не купувайте климатици от тази фирма!!!

Много, коректни. Бърз и чист монтаж, момчетата са много внимателни.

Справиха се перфектно момчетата!

On our first installation we had a good experience. One of the workers really made the impression of not wanting to be there, but great work was delivered. The other one made an effort to explain the machine and communicate with us. The second installation was a distaster. Long story short: The communication was poor. The attitude of the workers was poor. One of them completely ignored me after being upset about the damage caused. Pretending not to hear me speaking and just sitting on my balcony smoking. Even though he actually speaks some English. There was damage to the tiles on three places. When it happened they laughed which might have been a cultural difference issue, however I would not understand why anyone would laugh when causing damage. Later on also a bit chunk out of the wall appeared. There was no intention to resolve the issue. In fact it was pointed out how much effort they did to move the appointment for the next day as they came not prepared even when having photos of the exact location beforehand. We were told a list of things that we should have done. Basically the damage is our fault. Big cardboard boxes were present but not used. They don’t care how they treat things. We have very different experiences from other Bulgarian workers. As there was no intent from the company to repair or reimburse the damage. We will file an official complaint and will contact Zora which they partner with. I recommended them after the first installation to friends which I regret dearly now. Seek out another installation company. The owner was present but did not attempt to resolve the damage in any way. And I was left with an ashtray full of cigarettes to clean because for smoking there was sufficient time….